Frequently Asked Questions

What is insurance for stocks?

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Insurance for stocks works quite simply. Insurance works to help investors recoup losses on trades. When investors sell their stocks below a protected price, they’re reimbursed. For example, if I have 20 shares of a stock insured at $10/share, and I sell them at $7/share, I’m reimbursed $3/share for my losses for a total of $60 ($20 x $3/share = $60).

Why should I purchase insurance on my stocks?

Investing in the stock market can be complicated, intimidating, and unpredictable.  Investors are always looking to grow their long term portfolios, and purchasing insurance helps protect them against large losses and helps promote long term investment growth.

What is Belay?

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Belay was developed to help everyday traders protect their investments in the stock market.  Belay wants to help investors grow their portfolios over time and continue investing in the market.  Belay developed an insurance solution that provides retail investors with the ability to be reimbursed for losses in the market.  Before, investors needed expensive tools and expertise to navigate preventing losses in the market.  Belay has simplified this with an insurance policy for your stocks.  It’s like travel insurance, but for your investments.

How do I access my insurance?

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Users can visit solo.withbelay.com to view policy offers, purchase a policy, and monitor claims. Simply log in with the same credentials after purchasing a policy to submit an eligible claim.

What are insurance premiums?

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Insurance premiums are the price you pay for coverage on an asset.

How much does the insurance cost?

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The Insurance premiums vary based on the amount of stock you’re covering, the duration of your coverage, and the stock itself.  Some stocks may have higher premiums than others due to market factors.  For example, the automobile insurance premium for a family sedan will be very different from that of a sports car.

Is this real insurance and how am I notified of coverage?

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Yes!  When you purchase a policy from Belay, you will receive a policy document via email, just as you would for your home, renters, or automobile insurance.  The official policy document details how much coverage you are eligible for and includes confirmation of the insurance premium paid to Belay.

Who backs the insurance policy?

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All insurance policies are issued by Belay Insurance Services, LLC.  Belay Insurance Services is partnered with Concord Specialty insurance Company to operate within the insurance laws of each individual state.

Where is Belay insurance available?

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The stock insurance policies are available in select states within the United States.  Belay Insurance Services will only provide an offer of valid insurance within the states it is licensed to operate.  Users must be a resident of the state in order to purchase an insurance policy.  The eligibility is dependent on the state in which you’ve registered your bank account.  For more information, please contact support@withbelay.com.

How do I file a claim for reimbursement?

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Unlike other forms of insurance, we’ve simplified the claims process for you. Simply submit a claim in your Belay online account under "Active Policies." When you submit the claim ,Belay will validate your claim and automatically submit a reimbursement directly back into your linked bank account.

How many shares can a user insure or claim?

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Belay will issue insurance for all volumes of shares, including fractional shares.  Shares do not need to be insured in round lots of any multiple (e.g., lots of 100).

How are premiums paid to Belay?

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When you initially sign up on Belay's website, you'll be asked to link a bank account via Plaid. This bank account will be used to pay for insurance premiums and Belay will use the same account to deposit verified claims as reimbursement. Belay partners with our payment processor, Dwolla, to verify you have funds to pay your insurance premium, and the premium is withdrawn from your linked account. Premiums are paid upfront upon purchase of the policy.

Are all assets eligible to be insured?

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Belay will insure most stocks and ETFs available through major exchanges.  Crypto, Forex, etc. are not eligible for insurance at this time.  Stocks listed on exchanges outside of the United States are currently ineligible for insurance.  If we are unable to offer insurance on a stock, we will notify you at solo.withbelay.com.

Can I purchase insurance on more than one stock holding?

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Absolutely! Insurance policies cover an individual stock at a time.  You can purchase insurance policies on multiple stocks.  Each policy is separate; once you purchase a policy on a stock holding, you can revisit solo.withbelay.com to view policy availability on other stocks in your portfolio.

What happens if I purchase more shares on my brokerage after I have purchased an insurance policy?

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If you wish to insure the new shares, you must purchase a separate insurance policy for those shares.  Your existing insurance policy only covers the shares that you own at that time.

What happens if I sell insured shares above the protected price?

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The insurance policy only covers reimbursements for shares sold at a loss.  For example, if you sell a portion of a covered holding above the protected price, and sell the remaining portion below the protected price, only the diminished value of shares sold below the protected price (at a loss) are reimbursed.

What happens after a stock split?

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The original insured property monetary value is still covered by the insurance policy, provided the stock split is completed prior to the policy expiration date/time.

What happens in the event of a reverse stock split?

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The original insured property value is still covered by the insurance policy, provided the reverse stock split is completed prior to the policy expiration date/time.  In the event that the investor’s position is closed due to insufficient shares to complete a reverse stock split, the policy will also be closed. In the event of position closure due to this market condition, the paid premiums will be refunded upon policy closure.

What happens if only a partial claim is made?

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The insurance policy is considered valid for the remaining shares of insured property until the original expiration date/time.  If you purchase additional shares of the same symbol after making a partial insurance claim, the new shares of that symbol are NOT covered under the existing policy.  You must purchase a new insurance policy, if available, for the additional shares of that same symbol.

What happens if a share is delisted?

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The coverage offered in the certificate will no longer be valid, and the insurance policy will be considered terminated.  Any paid premiums will be refunded upon confirmation that the position is closed.  Any diminished value will not be reimbursed.

Still have questions? Email us at support@withbelay.com.
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